What do you do when it becomes painfully clear a lessee is taking advantage of you?

• Sic your lawyer on them.
• Begin repossession.
• Speak softly with your finger on your mouse?

In my experience as a lawyer, getting people to honor their commitments is largely

In my experience as a lawyer, getting people to honor their commitments is largely about managing expectations. Let them know early-on what their obligations are and then remind them when they stray from the path.

But what comes next when this fails? This question is faced by lessors every day.

In many cases you call in the lawyers, who effectively blow up the relationship and begin the costly, drawn out repossession process that never has a good ending.

What choice do you have? After all, you have a fiduciary duty to owners and shareholders of your leasing company; you can’t just let these problem accounts walk all over you and trash your bottom-line performance.

But at the same time, you do face a moral predicament. No one wants to sue a lessee, crater the relationship, cause hardship or worse potentially shut down their business. You’d much rather just get paid on your lease.

It’s a fine and miserable line you’re being forced to walk with few options…until now.

What if, instead of lawyers, lawsuits and repossession, you could instantly disable YOUR collateral in the field without any confrontation, just a click of your desktop mouse. Once they pay, and they will, the equipment is instantly turned back on, they’re back in business. From that point on, they’ll know your payment has to be as a PRIORITY, just like any cell phone bill, utility bill, or cable bill.

Of course, you still have the hardnosed options of repossession and lawyers if you’re so inclined. Naturally you could choose to rewrite a non-performing lease, effectively kicking the can down the road, or throw in the towel and simply write it off or sell it for pennies on the dollar.

But ask yourself, why resort to any of these dated options now that technology can offer a better solution? Doing busines the old way now seems mean-spirited and ham-fisted, doesn’t it?

By contrast, temporarily disabling collateral to gently remind someone of their contractual obligations is really the softest (some may even say the most moral), yet most effective approach to collections.